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Smart remote control for a better life

/*! elementor – v3.8.1 – 13-11-2022 */
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Provide one-stop smart remote control solution

01

Company introduction

02

Why choose us

03

Customized product

04

Our service

05

Qualification certification

06

About Us

The process and service of customizing the remote controller

Before sales

1.We collect customer information, customers such as company name, industry or region.
2.Collection of specific information of customer, detailed reading of websites and websites, and patient and detailed collection of relevant information.
3.Carefully analyze the specific requirements of customers.
    1)Understand the status and trend of the customer’s industry, and analyze the customer’s macro needs.
    2)Understand the needs of customers at different levels: image, listing, scale, capital, information, technology, management, and products.
    3)Understand the customer’s possible needs for specific products (medium, high, and low-end), products that may be in demand, possible problems, technical problems, price problems, etc.
4.Prepare to exchange information, product, technology, price, quality control, service, personnel and other advantages
5.Preliminary communication through email and chat tools to confirm the products, requirements, and specifications required by customers.
6.Design and confirm drawings, arrange proofing, provide samples and product information to customers for confirmation.

Sales and production in progress

1.After the sample is confirmed, the customer order the product.
2.After the customer’s deposit is in the account, arrange material purchase, follow up the material arrival, and plan to schedule production.
3.Ensure that the product meets the customer’s requirements, whether the product process, raw materials have changed, and communicate the production schedule with the customer in a timely manner.
4.Ensure that the price is reasonable, communicate with customers on price trends in time, understand the changes in customers’ estimated usage requirements, and ensure appropriate inventory reserves and reasonable cost prices.
5.Order production is OK, communicate with customers for shipment, provide cargo transportation information, and clearly follow up the status of cargo transportation.

 After-sales service

1.After the customer receives the goods, if they find that the goods are short of goods, they cannot be used normally, etc., promptly communicate with the customer and solve the problem.
2.Maintain normal contact with customers, understand customer feedback in the market, improve and deal with customer feedback issues in a timely manner.

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